SouthernBreeze
Has No Life - Lives on TB
Yesterday two boxes from Amazon arrived, both with canned goods. One box was okay but the canned chicken in it was wrapped in a case so damage would have been difficult, although there was a small bottle of tea tree oil that had half leaked out. The other box had no packing either but the cans were loose and half of them were dented. CS initially said I would have to return the damaged cans and I said that was rediculous (sp) that I have prime, she put me on hold and came back and said they would refund the entire order but would not replace them, that I could reorder. They are replacing the tee tree oil. I did tell her that these boxes must have been packed by the robots.
This combined with all the problems I've had with deliveries from Walmart that part of the time never show up I'm considering not online ordering canned goods. Its so convinent (sp) when the orders come intact, but frustrating when half the order is damaged.
Judy
I've never had anything ordered online from Walmart that was damaged, including Keystone meats. Like you, though, I'm hesitant about ordering things online for that reason. There's so much more online at Walmart than in the stores, so I have to order things from them, and take my chances. Cary orders things for himself, like books, DVD's, etc. all the time.