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Family Receives Broken
T.V. from Circuit City
Created On: Saturday, 21 Feb 2009, 4:39 PM CST
* Paul Blume
MAPLEWOOD, Minn. - A metro area family is outraged after they receive a faulty television at a Circuit City liquidation sale.
The cash-strapped family saved up $1,500 to buy a new plasma television at the Circuit City store in Maplewood. But when they opened the box, the monitor glass was shattered.
Circuit City is going out of business and clearing out inventory by supposedly slashing prices. Kile Duffy and his wife Alicia bought a brand new 50-inch Panasonic plasma television from the Circuit City Store in Maplewood.
The couple tells FOX 9, they weren't allowed to open the box until after completing the purchase. Store employees placed the new T.V. in the back of their pickup and the Duffy’s headed home. Duffy’s wife said she was fuming over the shattered monitor and called a Circuit City manager immediately.
The manager told her they have no refund or exchange policy. He told her to call a lawyer. FOX 9 crews visited the store on the family’s behalf, but were kicked out.
The couple read the fine print of their receipt and understands that all sales are final. The manager who asked FOX 9 to leave Circuit City ended up giving crews a phone num
ber to call at corporate headquarters.
No one answered the line.
As for the Duffy’s, they're waiting to see if the Panasonic warranty may cover the shattered glass. Experts urge shoppers to examine all equipment before making a purchase in a liquidation sale. But the Duffy’s apparently were kept from doing that by store employees.
T.V. from Circuit City
Created On: Saturday, 21 Feb 2009, 4:39 PM CST
* Paul Blume
MAPLEWOOD, Minn. - A metro area family is outraged after they receive a faulty television at a Circuit City liquidation sale.
The cash-strapped family saved up $1,500 to buy a new plasma television at the Circuit City store in Maplewood. But when they opened the box, the monitor glass was shattered.
Circuit City is going out of business and clearing out inventory by supposedly slashing prices. Kile Duffy and his wife Alicia bought a brand new 50-inch Panasonic plasma television from the Circuit City Store in Maplewood.
The couple tells FOX 9, they weren't allowed to open the box until after completing the purchase. Store employees placed the new T.V. in the back of their pickup and the Duffy’s headed home. Duffy’s wife said she was fuming over the shattered monitor and called a Circuit City manager immediately.
The manager told her they have no refund or exchange policy. He told her to call a lawyer. FOX 9 crews visited the store on the family’s behalf, but were kicked out.
The couple read the fine print of their receipt and understands that all sales are final. The manager who asked FOX 9 to leave Circuit City ended up giving crews a phone num
ber to call at corporate headquarters.
No one answered the line.
As for the Duffy’s, they're waiting to see if the Panasonic warranty may cover the shattered glass. Experts urge shoppers to examine all equipment before making a purchase in a liquidation sale. But the Duffy’s apparently were kept from doing that by store employees.